I’m not the type of person to leave online reviews one way or the other. In fact, this is a first for me. But, I am so impressed with the staff and service at Windsor Park Vision, it would be a disservice to keep it to myself. My first experience with WPV about two years ago, was excellent. No complaints, and my eyeglasses came out so gorgeous that people stop me in the street to ask where I got them. But more importantly, the WPV family values their customers in a way I’ve never experienced with any other retail store, as I learned recently when I went back for an upgrade. These folks went beyond what any other eye wear boutique would have done to accommodate my somewhat strange circumstances. I didn’t even need to ask…they offered! This level of service is unparalleled in today’s world. I will never buy eye wear anyplace else. If you need eye glasses, this is the only place to shop.

I had this on my list of participating providers from my union and definitely wanted to support a local business as opposed to the large chain of eyeglass shops in the area which have poor reviews. I interacted with two people at the front desk as well as the doctor in the back and they were all extremely friendly and professional. When I was having trouble picking out glasses they even offered me an additional one or two pairs that weren’t covered in the free section for no additional cost. I didn't end up picking those but it was a very nice gesture. Incredibly high service at this location. Would come again.

The reception staff is lovely and incredibly accommodating, they gave me a last minute appointment without hassle. Despite having a last minute appointment, I did not have a long wait. Dr. Levy took full medical background information and took his time to explain everything and answer all of my questions. He was incredibly knowledgeable and detailed everything in a professional manner. I highly recommend!

#1 in the business. Entire staff is incredible! Dr. Lee gave best eye exam I’ve ever received. Very pleasant, informative, patient, etc....deserves 10 stars not 5. Thank you!

This is a fabulous place. I used to come here as a child. Over the years, I wandered to different eye care boutiques. It didn’t go well. I remembered Windsor Park and gave them a try as an adult. I am so glad I did. My insurance is really hard to deal with, but the staff here worked diligently to make sure I was getting the most out of my benefits. My eye exam was thorough. In the past, I’ve had other places give me the wrong prescription. The optometrist here took her time to make sure my prescription was accurate. I was shown great generosity with my contact lens order. Also, I brought my grandmother in for new glasses and she was treated with the utmost kindness. After having so many bad experiences elsewhere, I wish I could give Windsor Park ten stars. They are wonderful and I will be back!

I have been going to Windsor Park Vision Center since I was 6 years old. They have always guided me in the right direction with my vision as well as my glass. Great staff very friendly, You will not be disappointed!

Paige - “Simply The Best” - Peri and I wouldn’t go anywhere else.

After looking through my insurance and seeing some pretty good reviews about this location, I decided to make an appointment for my husband and I. It is located on the bottom floor of a corner garden style co-op. Came in for a 4 pm appointment on a Friday afternoon. The ladies at the front desk were super friendly and made us feel like we were going there for years. Dr. Lee saw us for our eye exams; she was very thorough in explaining what/why she was running certain tests and at the end went over our results and tips on when it's OK to be without glasses during the day. When it came to picking frames out, Paige and I believe the other lady's name was Gabriela were amazing. There were SO many frame choices which was great. Once we narrowed down the style we wanted, they kept the choices coming and were on point with the process. They closed at 5 PM but stayed with us to go over the prices and show us options for transitional/scratch resistant lenses. I am so impressed by the staff here; there was miscommunication about the insurance coverage but Paige cleared it up and was super professional about it. I am so happy to have found this place and most definitely recommend it to anyone in search for a great vision center!!

I had a great experience at Windsor Park Vision Center. Dr. Levy gave me a thorough eye exam. Dr. Levy recommended that I get progressives which has really helped me to see better while driving so that I can follow the navigation system and see the distance. Before my progressives I kept putting on and taking off my glasses just to read directions up close. I heard that progressives could be a little hard to get use to but Dr. Levy explained exactly what I needed to do and I couldn't be happier with them. His staff was so helpful when it came to choosing my glasses. I tried on so many. They weren't pushy and there was a great selection to choose from. I also got them tinted so when I go outside they turn into sunglasses. Now I have built in sunglasses all in one.I have gotten so many compliments on my glasses. Thank you so much Dr. Levy and to the staff at Windsor Park Vision Center!

First time going and the staff did a great job. You won't regret going 😀 Going into Windsor park vision center was the best choice my mother made. Sophia helped me out so much she allowed me to try on so many different pairs of glasses. I was able to take my time no rush at all. Once I selected it she recommended the best thing for my lenses. Also Dr. Levy was great he was very nice and friendly. Consulted me well about my eyes. I look forward to going back.

I just received my new glasses from Windsor park Vision Center. From eye exam by the efficient and intelligent doctor, to frame selection the entire process was great. I would never go to a large chain store like LensCrafters again when right here in my neighborhood there is a such excellent service. The staff once again went above and beyond to help me in so many little ways. It's hard to believe that they get so much done in such a tiny office. I was able to get my complex progressive prescription with high quality, high index Varilux and Crizal lenses at a reasonable price. I'm very happy with my new glasses and actually look forward to returning when I need my next pair.

Going to Windsor Park Vision Center, ltd was an exciting experience for me. I was referred to this place by a friend. I made an appointment and three days later I was there getting my eyes checked. I hadn't been to an eye doctor in over 8 years. The test were simple and to the point. I have Astigmatism and although I didn't know what that meant, the doctor was there to help me understand. Their office is really welcoming with a bright and excepting attitudes. If I had any questions anything was cleared up. Someone was there to help me choose my frames and gave me feedback on how I looked. Overall the experience was exciting for me especially when my glasses arrived and I had to go pick them up. My glasses needed some readjustments, and the people had no problem doing that. They were happy to have helped me and provide me with comfort. I look forward to my next appointment.

A very helpful and knowledgeable practice. Staff is beyond friendly and helpful, especially Paige. She always has a smile on her face and eager to assist. The rest of the staff is very friendly and helpful as well! The Doctors are always thorough and explain everything in laymen's terms. I will take this neighborhood practice over any of the big chain stores. Convenient because I live across the street too!

Excellent high quality service, products with a caring top notch knowledgeable helpful staff. I love everything about this optometry boutique with excellent ophthalmologists on staff. It’s worth the trip ! You will leave with a great looking pair of glasses to fit you in every way.

Each member of the staff at Windsor Park Vision is knowledgeable, experienced and very friendly. Always look forward to my exam and seeing the staff there. I am a longtime patient.

The people at this store were fabulous. They did a excellent eye exam and explained all steps to me. I haven't started wearing my glasses yet but they look fabulous.

Outstanding experience because the staff namely Paige is so welcoming when I enter the store and she is professional in every way! She knows the business as she presents frames to me, which definitely works with my square face. I want to mention that I have moved to Idaho and will not go to any other place than yours!! Thank you!

The staff at Windsor Park Vision Center was very useful servicing my wife's requirements for new glasses. I am very thankful for their kindness and professionalism. I definitely recommend Windsor Park Vision Center for your optical needs.

The employees at the vision center were very courteous and efficient. I had my eye exam done and my new glasses picked out in forty minutes. The employees were very nice and answered all of my questions. I was even able to use my phone to pay for the new glasses using Samsung Pay which was great! They have a great selection of frames. I would absolutely recommend this center for all of your vision needs.

Dr Levy .... is excellent the office Assistants were extremely helpful no wait time .....and my glasses fit perfectly !!!🙂👍

When using a benefit. In this case from psccuny one is always concerned about quality and personal service. At Windsor we received friendly quality rapid service

LOVE LOVE LOVE windsor Park Vision Center. Always excellent Professional friendly customer service. Paige always spends an hour with me to show me all the wonderful frames available. She gives of herself freely and honestly. I am very rough on my glasses ( fall asleep wearing them). I have NEVER had to return or change my glasses once I picked them up. No BUYERS REMORSE. As I live in Brooklyn it isn't easy to get to Windsor Park, however, it always a good feeling. knowing that it is money well spent. I don't feel that I have ever wasted my time or money here.

Me & my wife had the eye test this afternoon we have wonderful experiences with the Doctor and reception lady.

I don't wear glasses but needed an eye test to renew my drivers license. When I arrived I was attended to immediately. While still filling out my paperwork the examination room opened up and they took me in right away. It was quick and easy. I saw several customers being taken care of with patience and respect. I do not wear glasses yet but if I ever need them I would not hesitate to return here

Going into Windsor park vision center was the best choice my mother made. Sophia helped me out so much she allowed me to try on so many different pairs of glasses. I was able to take my time no rush at all. Once I selected it she recommended the best thing for my lenses. Also Dr. Levy was great he was very nice and friendly. Consulted me well about my eyes. I look forward to going back.

Everyone from the office assistants to Dr. Levy were efficient & personable. A nice change from other eyeglass establishments advertised in our area.

For several years my wife and I got our eye examinations and glasses in New Hyde Park and were, for the most part, satisfied, especially with the optometrist. We were less satisfied with the choice of glasses available under our plan (UFT) and even less satisfied with the people who did all the paperwork after the examination and having to deal with the pressure they put on us to buy the options that they offered. That's when we left and looked for a different supplier. Two years and 3 optical stores later (my wife and I are entitled to a pair of glasses each year) we found Windsor Park Vision Center. Eureka! The optometrist was thorough, answered any questions I had, made suggestions e.g. taking a vision field test, but wasn't aggressive and was very amiable. When he was finished I commented that a previous optometrist had said that I had a slightly enlarged optic nerve. So, he proceeded to dilate my pupils and take a second look assuring me that they seemed quite normal to him. The staff who helped with the measurements of the glasses so that they would fit properly on my nose and the bifocal lens would be positioned appropriately were incredibly friendly. Two or three options were suggested and as soon as I said that I could manage without them, I was told, "no problem." There were no repeat offers and no explanation of why I should select one or the other of them. They were always smiling, helpful and even gave we a Dove bar. Run, don't walk to this place when next you need glasses.

minimal waiting a pleasant experience overall

I recently changed my Vision care provider to Windsor Park Vision and am quite pleased with the service in all phases - from being greeted upon entrance for my first visit throughout examinations, choosing frames, all the way to finally picking up my jazzy eyewear! Medical professionals are courteous, clear and patient with explanation and inquiry. Staff is friendly, focused, knowledgeable and helpful. It's very nice to be treated with the high level of professionalism, courtesy and care which I experienced at Windsor Park. Thank you

Highly recommended.

I was a bit nervous trying out a new place because I have been faithful to my previous doctor and location. But I am so happy I came here. From being welcomed through the door with a friendly smile, the superb customer service, the patience with each cilent, and the overall atmosphere. I was going there for my first pair of contacts. The doctor was excellent, he took the time to explain everything to me and made me feel comfortable. The ladies in the front were amazing. They took the time to teach me how to put in my contacts after my many failed attempts, and I honestly felt amazing because I left there feeling like I knew what I was doing and not scared anymore. I think it's really great that places like these have such genuine and caring professionals because a nerve racking situation went pretty smooth because of the care and attention I was given. Love this place

Great service from the Gals in the office. The eyewear tech and Dr. Amazing service. Friendly and huge selection of frames. I recommend getting professional devices from Windsor Vision Center. Thank You

Extremely friendly and helpful staff! I believe it is my 4th pair of glasses from them, and I am totally dependent on their expert eyes to help me choose each new pair. I highly recommend them!

THE BEST: High Quality service, very professional and friendly...

I've been going to Windsor Park Vision Center for years and will continue to do so because of their outstanding customer service. Sofiya's warming welcome and Paige's knack for picking the best quality glasses always make my visits enjoyable and worthwhile. I would highly recommended this center to anyone in the area looking for eyewear with high-quality customer service.

The staff at Windsor is great, especially Paige. She is very welcoming and try her best to help you out. They are very good on timing if you make an appointment. I am only giving it four stars because the first visit prompted a bad prescription which required me to go back to the office more times than needed. Then after seeing another doctor - Dr. Lee, she was able to give me a satisfactory prescription. However, she is only in the office on specific days. Overall, I would definitely return.

The staff at Windsor Park Vision Center is friendly, courteous and professional. I never feel pressured or rushed, and Paige always lets me try on as many frames as necessary until I find the perfect one. I am very happy with my new glasses, and so is my daughter. We've been coming to WPVC for the past 10 years and we are always happy with their product and service. I highly recommend getting your glasses there. They are committed to always giving their customers the best service.

Great service and high quality care.Extremely happy everybody was so friendly and knowledgeable.

Going to Windsor Park Vision Center, ltd was an exciting experience for me. I was referred to this place by a friend. I made an appointment and three days later I was there getting my eyes checked. I hadn't been to an eye doctor in over 8 years. The test were simple and to the point. I have Astigmatism and although I didn't know what that meant, the doctor was there to help me understand. Their office is really welcoming with a bright and excepting attitudes. If I had any questions anything was cleared up. Someone was there to help me choose my frames and gave me feedback on how I looked. Overall the experience was exciting for me especially when my glasses arrived and I had to go pick them up. My glasses needed some readjustments, and the people had no problem doing that. They were happy to have helped me and provide me with comfort. I look forward to my next appointment.

Over 20 years I've been a client here- as a lot of clients have. Personal high quality care, patience, and time spent fitting the best frames to flatter your face. It's the best optical place in the Nyc area- only an experience here will speak for itself.

We have been in Bayside, our boundary now renamed Oakland Gardens, for some thirty years. It's true that we simply ignore places just around the corner. It is therefore quite a pleasant surprise to walk into Windsor Park Center Ltd. and find a super friendly lady, Paige, greeting us with a lovely smile. The vision center is so clean, attractive and organized. Paige serviced my need for a pair of prescription sunglasses and explained prices. In a week I went back to get my brand new eyeglasses. I thought my sight felt weird with a feeling of slight dizziness. The optician came out and inspected the glasses. It was again Paige who explained that it's exactly as prescription from my opthalmologist. She then said that it may be that my astigmatism had gotten worse and I should try the glasses for a week. Now I feel that I have adjusted to the new prescription. I'm grateful for this find of a nice optical place, who also take insurance.

Always go above and beyond ...

Always happy with the service I receive. Young ladies are always friendly and courteous...

I love that it's right in the neighborhood. I also love the service. They are patient, and have a wonderful sense of humor. Some offices are so stuffy. Here you can relax. Everyone is laid back, but always professional.

Windsor Park Vision Center is an outstanding one... I know it for years and I have never been disappointed with their service. No matter what you need from their field of work they are always very helpful, honest and correct.

While I was waiting for my exam. The staff took their time in showing me different frames and options. They also offered me discounts due to the fact I don't have eye coverage since I retired from my job. Made it easy on my budget.

I arrived here without an appt when they opened. I had a stye and really needed to see a doctor. While their doctor was not in that day, the assistant Paige was so wonderful. She called three other eye doctors and got me an immediate appointment. They couldn't have been any nicer or helpful! I will be back & highly recommend!

Windsor Park Vision Center's doctors and staff are extremely caring and professional. They thoroughly explain everything involved with your new glasses and contacts.

All were great. With Paige welcoming me and Carl to Dr Levy. All very professional and helpful Would recommend them to anyone who is looking for glasses.

My experience was great , I was treated by professional people they answer all my questions they took the time to make me feel comfortable I would refer this establishment to all my family and friends.

One of the most thorough and professional eye exams I've ever had. I highly recommend

The staff provide individualize attention giving excellent customer service. The staff recalls your name, and seeks to address your needs. My glasses are perfect and I received a lot of complements thank you

I don't understand why anyone would give this place a poor review. It is actually the only eye care center that treated me like a human. When I called for an appointment I was greeted very professionally. They even used the proper pronouns such as "Sir", I don't usually expect that today. Knowing that all the appointments were filled, they very politely gave me an option to be the last patient for the day. I took it and didn't have to wait long to see the eye doctor. Dr. Levy was my optometrist for this appointment. He was extremely thorough and patient with me. He clearly explained his procedures before performing them to ensure there were no surprises. He knows exactly what he is doing. The staff was very helpful and guiding when I was trying to select a frame. They took their time with me well past closing hours, I didn't feel the least bit rushed. The selection was so nice, I ended up getting 3 pairs. Maybe I'll wear them all at the same time and see what happens :-) While I was waiting to see the optometrist, I had a very pleasant conversation with Carl, the owner. I complemented him on his staff's professionalism. He smiled because he explained that he wouldn't expect anything less from his staff. He takes his business very seriously and makes his customers his number one priority. There is no customer service center because it simply isn't necessary. This is why I prefer frequenting private businesses over chain stores. Carl and the staff addressed all of my questions and gave me a nice deal! This will be my new eye care center. Thanks for all your help.

Went to Windsor Park Vision Center 05/03/2016. The receptionist I dont know her name (she is cute and fair skin) was very helpful and informative. My Dr.'s name was Dr. Levy. He was very thorough and patient with all the test routines. He took his time and explained everything in detail as to how my vision is. I was treated like family. Anyone who is interested in anything vision related I highly recommend Windsor Park Vision Center and Doctor Levy.He also went out of his way to write me a "Medically Excused" note for my photophobia caused by natural light. Theae guys @ Windsor Park are the best.

1) Doctor service was SUPERB. He understood all my concerns. He found the right solution for my situation. I am very grateful for that. 2) Secretary service was excellent. She provided a very beautiful UFT frame that squared very well in my face, without any additional touching, or fixing. 3) Optician service was excellent. He promised glasses to be ready in one hour, and he did it!!! 4) I already recommended a friend. And I will be back in two years. Thank you very much, from the bottom of my heart. Pablo Chang

I'm very happy with the new glasses I got from Windsor Park Vision. They spent a lot of time with me to find the frames I realy liked. The eye test went very smoothly.

Best experience ever!! My first experience was good the associate was patient with me as I chose the right glasses. She was calm when I was indecisive. My glasses was ready within that same week. During my second visit I walked in the door to pick up my glasses and was greeted by a warm smile and the associate remembered my name. Great customer service.

Sophia was very helpful when I picked out my glasses! The entire staff is friendly and personable. Dr. Levy was very accommodating to my needs.

lovely experience was very helpful and had a wonderful staff.

The staff at Windsor Park Optical are great. Including Dr. Levy, he is great and spends time and speaks with you regarding your issue. The ladies at the desk are great also they are on point when it comes to scheduling appointments.

I was a perfect stranger, walked in off the street, addressed immediately by the very friendly and professional personal. Everyone was on their mark. Everything I wanted went smoothly. I only wanted on earpiece fixed, they offered the other I said I didn't need it. There was no hard sell. The optometrist when the glasses arrived repaired came out to look at them and bend them into perfect shape. I walked out a happy customer. What more can you ask?

My boyfriend has been coming to Windsor park vision center for over 7 years and it's safe to say that the service there has never failed us. The staff over there is simply amazing, friendly and beyond helpful. They will go above and beyond to make sure you leave satisfied. Paige and Sophia exceed expectations with customer service and a pleasure to be around when we go in for visits. The doctors are always very professional and helpful. Thank you Windsor Park for your years of amazing service :)

Good experience

Honest professionals! Been wearing contact lens for 30 years and have been to numerous businesses that are scam artists. This establishment is not like that at all. Wish I new about them years ago!! Kind, caring and no pushy sales people!

High quality service, professional and friendly 6

I had a great experience getting a new pair of glasses from Windsor Park Vision Center. The staff was pleasant and friendly and very informative when it came to me choosing the right pair of glasses for myself. The eye exam was nice and pleasant too, and the doctor was very friendly. All in all I had a very good experience here and recommend this place highly. I am very satisfied with the attention I received and enjoy my new pair of glasses very much.

Sofiya Kandova was very professional and offered quick and honest services for me. I am highly satisfied with my eye glasses purchase. She has a lot of patience and works well with all of the staff. She's wonderful and thanks to her I picked out the perfect pair of eye glasses!!

Staff are professional and caring - overall, it is a great service

all the staff members are very friendly, knowledgable, and professional. It was always great experience.